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Wellchosen Health

Hers menopause review: cost, pharmacy and complaints

We rate the Hers menopause program avoid. In July 2026 the FTC, the State of Utah and Los Angeles County sued Hims & Hers, alleging undisclosed subscription enrollment, hard cancellation with continued charges, and sharing health data with Meta and Snap for ads [1]. FDA also sent the Hers brand a warning letter on Sep 9 2025 over compounded semaglutide claims [2].

Updated Oct 17, 2026By the Wellchosen Health editorial team

Medical review: pending. A licensed clinician has not yet reviewed this page.

Hers menopause is an online menopause kit from Hims & Hers Health that prescribes estradiol, progesterone and vaginal estrogen after a telehealth consult.

Our verdict

Avoid

Active regulator lawsuit over subscriptions, cancellation and health data sharing, plus a 2025 FDA warning letter to the Hers brand.

FDA record
Warning letter dated Sep 9 2025 to Hims & Hers Health dba Hers, citing compounded semaglutide claims. It does not involve hormones. No close-out letter seen.
BBB
Not checked. bbb.org blocks automated access.
Best for
Not recommended while the FTC, Utah and Los Angeles County lawsuit is active
Watch out
The lawsuit alleges subscription and cancellation problems that affect any Hers program. Kit prices are not posted. The BBB rating was not checked.
Price from
Not posted; "free consult", no insurance required (Oct 17 2026) [3]
What it sells
Estradiol pill or patch, progesterone pill, estradiol vaginal cream [3]
Pharmacy
Not named on the page
FDA letter
Sep 9 2025, GLP-1 marketing claims [2]
Legal
FTC, Utah and LA County lawsuit, July 2026 [1]
BBB
Not checked

Why the rating is avoid

Our rule rates a provider avoid when a regulator has taken action against it. The July 2026 lawsuit by the FTC, Utah and Los Angeles County, filed in federal court in California, alleges that Hims & Hers enrolled customers in subscriptions without clear disclosure, made cancellation hard while charges continued, and shared health data with Meta and Snap for advertising [1]. These are allegations, not findings. They go to billing and privacy, which matter for any Hers program, including menopause.

The FDA letter

On Sep 9 2025, FDA sent a warning letter to Hims & Hers Health dba Hers. It cited the claims "Weekly injectable GLP-1 with the same active ingredient as Ozempic and Wegovy" and "Clinically proven ingredients" for compounded semaglutide on forhers.com [2]. The letter does not involve the menopause products. On Feb 6 2026, FDA named Hims & Hers in a press announcement about non-FDA-approved GLP-1 drugs [4]. Our FDA warning letter tracker lists every letter in this wave.

What the menopause kit includes

Hers offers a menopause kit that may include an estradiol pill or patch, a progesterone pill and estradiol vaginal cream, as the provider decides [3]. The program advertises a free consult and says no insurance is required, but it is not available in every state [3]. These are standard hormones that are also sold as low-cost generics at retail pharmacies.

Price comparison

Hers kit versus retail generic prices
ItemPriceWhat is includedCheckedSource
Hers menopause kitNot postedConsult plus prescribed productsOct 17 2026Hers [3]
Generic estradiol 1 mg, 90 tablets (retail)$22.71 with couponMedication onlyOct 16 2026GoodRx [5]
Generic estradiol patch, 4 patches (retail)$22.66 to $34.41 with couponMedication onlyOct 16 2026GoodRx [5]
Estradiol vaginal cream 0.01%, 42.5 g (retail)$36.74 with couponMedication onlyOct 17 2026GoodRx [6]
If you already have a Hers subscription, check your account for renewal dates and keep written proof of any cancellation.

Already a Hers customer?

Check your billing history and renewal date. If you cancel, save the confirmation. The FTC lawsuit alleges that charges continued after customers tried to cancel [1]. Our health data policy page explains how we handle data on this site.

Where to go instead

How we get paid

We may earn a commission if you sign up with a provider through a link on this page. That never changes a rating. Details: how we make money.

We may earn a commission if you sign up through some links on this page. It never changes a verdict. How we make money

Menopause telehealth with no adverse findings (clean, provisional)

  1. Midi Health

    Clean
    Price
    $250 first self-pay visit, $150 return visit, no membership fee (checked Oct 17 2026) [7]
    What you get
    Insurance-first menopause telehealth; in network with most PPO plans [7]
    FDA record
    Letter search not completed
    BBB
    Not checked
    Note
    Medicare is self-pay only; Medicaid not accepted [7]

    Visit Midi Health

  2. Evernow

    Clean
    Price
    Membership from $35 a month (checked Oct 17 2026) [8]
    What you get
    Menopause telehealth with estradiol, progesterone and vaginal estrogen [9]
    FDA record
    No letter found in FDA database search (Oct 17 2026)
    BBB
    Not checked
    Note
    Some insurers accepted for video visits [8]

    Visit Evernow

  3. Alloy Women's Health

    Clean
    Price
    Not posted publicly; intake required (checked Oct 17 2026) [10]
    What you get
    Cash-pay menopause telehealth; HSA and FSA accepted [10]
    FDA record
    No letter found in FDA database search (Oct 17 2026)
    BBB
    Not checked
    Note
    Also sells compounded GLP-1s [10]

    Visit Alloy Women's Health

  4. Gennev

    Clean
    Price
    Not posted publicly (checked Oct 17 2026)
    What you get
    Doctor and dietitian visits; takes some insurance [11]
    FDA record
    Letter search not completed
    BBB
    Not checked
    Note
    Sends prescriptions to your own pharmacy [11]

    Visit Gennev

Read the Midi Health review or the Evernow review. The Hers weight loss review covers the same lawsuit from the GLP-1 side. For treatment basics and costs, see the hormone therapy guide and the HRT cost page.

Safety

Systemic estrogen-alone products keep a boxed warning for endometrial cancer, even after the Nov 2025 label changes [12]. Call 911 in an emergency.

Questions people ask

Why does Wellchosen Health rate Hers menopause avoid?

Because the FTC, Utah and Los Angeles County sued Hims & Hers in July 2026, alleging undisclosed subscription enrollment, hard cancellation with continued charges and health data sharing with Meta and Snap [1]. Our rule rates any provider facing regulator action as avoid.

Did FDA send Hers a warning letter?

Yes. FDA sent Hims & Hers Health dba Hers a warning letter on Sep 9 2025 citing compounded semaglutide claims such as "same active ingredient as Ozempic and Wegovy" [2]. It does not involve the menopause products.

How much does the Hers menopause kit cost?

Hers did not post a kit price on Oct 17 2026; it advertised a free consult and said no insurance is required [3]. Generic estradiol 1 mg costs $22.71 for 90 tablets at retail with a GoodRx coupon (Oct 16 2026) [5].

What does Hers prescribe for menopause?

Hers lists an estradiol pill or patch, a progesterone pill and estradiol vaginal cream, as the provider decides [3].

What is the Hims & Hers FTC lawsuit about?

The July 2026 suit by the FTC, Utah and Los Angeles County alleges subscription enrollment without clear disclosure, difficult cancellation with continued charges, and sharing health data with Meta and Snap for ads [1]. The claims are allegations, not court findings.

What are alternatives to Hers for menopause?

Midi Health charges $250 for a self-pay first visit and takes most PPO plans [7], and Evernow's membership starts at $35 a month [8] (both checked Oct 17 2026). We rate both clean on a provisional basis.

Sources

12 cited
  1. FTC, Utah and Los Angeles County sue Hims & Hers (wire report). Insurance Journal, Jul 30, 2026.
  2. Warning letter: Hims & Hers Health, Inc. dba Hers (MARCS-CMS 716825). U.S. Food and Drug Administration, Sep 9, 2025.
  3. Hers menopause start page. Hers, Oct 17, 2026.
  4. FDA intends to take action against non-FDA-approved GLP-1 drugs. U.S. Food and Drug Administration, Feb 6, 2026.
  5. Estradiol prices and coupons. GoodRx, Oct 16, 2026.
  6. Estrace (estradiol vaginal cream) prices. GoodRx, Oct 17, 2026.
  7. Pricing and insurance. Midi Health, Oct 17, 2026.
  8. How it works. Evernow, Oct 17, 2026.
  9. Evernow home page. Evernow, Oct 17, 2026.
  10. Alloy home page. Alloy Women's Health, Oct 17, 2026.
  11. Gennev home page. Gennev, Oct 17, 2026.
  12. Fact sheet: FDA initiates removal of black box warnings from menopausal hormone replacement therapy products. U.S. Department of Health and Human Services, Nov 10, 2025.

This page is general information, not medical advice. Talk with a licensed clinician about your own care.